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Networking Know-How: How to Get Through to the Busiest of People
When you are job hunting, sometimes the most frustrating part is just getting your foot through the door to let the right people know that you are out there and available for work. Companies can be like members-only clubs; they tend to be a little distrustful of cold callers and most executives advise their assistants to run interference for them on the phone so they do not get stuck having a protracted conversation with someone they just aren?t interested in doing business with. The thing is that to get an interview, these people can be the very same people you need to talk to. How do you get these busy people to clear some time off in their busy schedule to speak to you?
First things first ? you have to get the right attitude. If you want busy people to make time to talk to you, you have to present yourself in a way that makes them feel like you are worth the time investment. The trick here is that you have to do this by phone, and often, you have to first convince an operator or personal assistant that your call is one worth putting through to the boss. Your phone etiquette and vocal confidence will be the key here.
Consider you basic phone manners first. Instead of launching right into what you want, respond to the greeting of the person who answers the phone with a hello of your own. Animate your voice and always remember that simply saying ?please? and ?thank you? can go a long way. Be the kind of caller that you would want to talk to if your job was answering the phone all day. People will respond to your positive attitude with a positive attitude of their own.
Next, consider your confidence level on the phone. Do you tend to get tongue-tied and stumble over your words? That kind of delivery from you will set all the warning bells ringing on the other end of the phone, and you will find the person with whom you wish to speak always ?out of the office.? Instead, work on sounding like you are confident that it is a forgone conclusion that you will get to speak that busy person you want to talk to. Be confident that what you have to say is something that is worth hearing. It may help to write out a framework of what you will say and practice a few times so you sound relaxed and composed when you make that call.
Once your attitude is right to make the call, you can then employ a few tricks of the trade for getting through to those busy people. Instead of giving away too much up front, start your call by asking if the person with whom you need to speak is in. If the answer is yes, then you can remove on potential ?excuse? for not putting your call through. If your call can?t be taken at that time, skip the message. Let the PA or operator know that you will call back again. That way you have a legitimate reason to keep calling.
Of course, you might have to keep calling and calling, and that assistant might start knowing the sound of your voice. If you keep speaking to the same person, it?s time to open up with some person details. Let them know your name, why you?re calling, and if someone referred you, who that person is. Developing that personal relationship can help you get your call through to the boss.
Last but not least, don?t give up. Busy people are, well, busy, and not necessarily avoiding your call. Persistence pays off, so keep on calling until you get through.
Make Allies in the Workplace to Boost your Own Employee Status A pleasant work environment can go a long way. Having allies in the workplace that work with you, opposed to against you, can create an enjoyable calm at your place of employment. While everyone is not going to be best friends in the workplace, the ability to get along is very important. This can be more challenging with some people than others. However, typically when there is a real bad apple in the mix, they tend to weed themselves out with complete alienation. With that in mind, make allies with as many of your co-workers as you can. A healthy work environment makes the actual work go much smoother. If you want to gain allies at work treat everyone with respect. Employees that are known for their fairness and respect for others are the ones that people trust. If something goes wrong on the job, the boss and other employees know that they can get the right version of the situation from the employee that is kind to everyone. You do not have to like people to be kind to them. Co-workers that you do not like personally should be the ones that you greet and discuss work issues with. Other than that, you want to steer clear of your least favorites. The same is true for bosses that are on your least liked list. Simply limit contact to business material and you will cut down on the chances of having altercations. Nothing ignites work hostility more than employees that do not do their share of the work. If you want to have allies in the workplace, be sure that you are doing your job. You will not have to force the issue if you are doing what you are supposed to do. Your co-workers will like having you around and will be pleasant if you are completing the work you need to do. Don?t gossip. This is one of the major ways to create dislike in the workplace. Spreading rumors, or even truths that were confessed behind closed doors can keep the office on edge. If you are the confidant of someone at work, do not take the information they have shared with you and share it with others. If co-workers come to you and bicker about one another, do not chime in. If they are complaining to you about someone, they are complaining about you to someone else. Politely listen and move on. Remember your manners. Sometimes things get hectic at work and we forget our manners. We find ourselves in a hurry, throwing reports at the secretary or interrupting someone?s phone conversation. Try to compose yourself and be polite. Do not forget your manners simply because you are at work. Put forth extra effort to get along with your co-workers that are not easy to get along with. Personalities are going to be in conflict occasionally. There is nothing wrong with being opposed to someone and their views of the world. However, if they are your co-worker or boss, you need to not let that get in the way of you communicating with them. Allies do not have to necessarily be friends. Instead they should be people that are aligned with you because of the job you do and the way that you treat people. Employees that are able to form alliances at work will have a much easier time getting through the day. Also, if something happens on the job and you need help, co-workers will be much more willing to help out if you are someone who is well liked. With that in mind, it is worth your effort to try to gain allies at work.
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